TigerConnect

TigerConnect: Streamlining Clinical Communication for Enhanced Healthcare Collaboration

TigerConnect is a leading clinical communication platform designed to enhance healthcare collaboration by unifying workflows and delivering real-time data at the point of care. Trusted by hospitals and health systems across the U.S. and Canada, TigerConnect integrates with EHRs, nurse call systems, and scheduling tools to improve productivity, reduce errors, and support better patient outcomes. Its secure, HITRUST-certified infrastructure ensures compliance while connecting care teams through messaging, telehealth, and automated workflows.

Key Features and Highlights of TigerConnect

- Real-Time Messaging & Alerts: Clinicians exchange encrypted text, voice, and video messages, with prioritization for critical alerts.

- EHR Integration: TigerConnect syncs with Epic, Cerner, and other EHRs to surface patient data within conversations.

- Telehealth Tools: Launch virtual consults directly from TigerConnect, reducing reliance on third-party apps.

- Cross-Platform Accessibility: Available on iOS, Android, and desktops for seamless team coordination.

- Automated Workflows: TigerConnect reduces manual tasks by routing alerts to on-call staff via schedules.

- Emergency Notifications: Broadcast urgent updates systemwide during crises like code blues or disasters.

Advantages

- HIPAA Compliance: Unlike Slack or Teams, TigerConnect meets strict healthcare security standards.

- Contextual Collaboration: Share patient-specific data (e.g., labs, vitals) directly in chats to accelerate decision-making.

- Interoperability: TigerConnect bridges gaps between EHRs, nurse call systems, and medical devices.

- Scalability: Supports large health systems with thousands of users, unlike niche apps like DOCMatter.

Disadvantages

- Regional Limitations: TigerConnect is optimized for the U.S. and Canada; global users face inconsistencies.

- Complex Setup: Smaller practices may find integration with legacy systems challenging compared to Spok Mobile.

- Cost: Premium tiers are costly for independent clinics versus budget-friendly alternatives like QliqSecure.

- Learning Curve: Staff training is essential to leverage TigerConnect’s advanced features fully.

Tips for Using TigerConnect

- Customize urgency tiers for alerts to avoid notification fatigue.

- Link TigerConnect to your EHR to auto-populate patient data in chats.

- Assign roles in  TigerConnect to ensure alerts reach the right staff (e.g., pharmacists, specialists).

- Use TigerConnect’s “Status” feature to indicate availability during shifts.

More Similar Apps

1. Spok Mobile: Focuses on secure messaging but lacks TigerConnect’s telehealth integration.

2. DOCMatter: Specializes in imaging collaboration with fewer workflow tools.

3. QliqSecure: A budget-friendly alternative with basic HIPAA-compliant messaging.

Conclusion and Personal Opinion

TigerConnect excels in unifying clinical communication for medium to large healthcare organizations, offering robust security and EHR interoperability. While its cost and complexity may deter smaller practices, hospitals will appreciate its ability to minimize gaps in care coordination. For U.S.-based teams prioritizing compliance and real-time collaboration, TigerConnect remains a top-tier choice.